Rs 1.3L gone from SBI account; man gets refund
Delhi State Consumer Disputes Redressal Commission upheld an order to refund Rs 1.3 lakh to an individual whose State Bank of India account was drained through unauthorized ATM withdrawals and bank transfers in October 2018. The commission found SBI failed to provide CCTV footage, transaction logs, or any documentary evidence to explain the unauthorized transactions. The commission also noted SBI's failure to act upon two written complaints filed by the victim, despite being required to do so.
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