TNG eWallet users just a click away from mental health support with Ziloy

KUALA LUMPUR, Aug 12 — The TNG eWallet app has partnered with Ziloy to introduce a mental health telemedicine platform, making mental health resources readily available for millions of Malaysians. Users of TNG eWallet can now access a free mental wellbeing self-assessment through the platform in just two minutes, starting today.

The collaboration between QuantumNexis Sdn Bhd and TNG Digital Sdn Bhd aims to provide accessible and user-friendly digital experiences, removing barriers to better mental wellbeing. The new digital service, Mindcare by Ziloy, was officially launched, marking the beginning of the nationwide initiative #TakeYourFirstStep. This initiative focuses on promoting mental wellbeing through increased awareness, education, and early engagement.

TNG Digital's chief operations officer, Mohd Herman Sarbini, and QuantumNexis chairman Dr Suresh Venkatachari launched the platform at an event in Kuala Lumpur. To use the platform, users can take the free mental wellbeing self-assessment, which takes between two to four minutes and can be retaken every 15 days. The assessment helps users identify and track the severity of mental health issues.

If needed, users can then sign up for a Ziloy account to connect with qualified psychologists for evaluations and treatment plans. All patient health information is stored on secure cloud servers within Malaysia. The evaluation calls typically last about 90 minutes, while psychiatric and psychotherapy calls last about 30 minutes and an hour, respectively.

Clients are advised to keep their video camera on during the calls for more accurate evaluations. After consultations, clients can download an e-prescription and purchase medications from a pharmacy. Ziloy's services are available via TNG eWallet, offering special discounted rates for TNG users.