Sony has 'zero understanding for what their customers want' says gaming preservation group
With Sony ending disc support, many fear what that means for game preservation going forward.
Sony's gaming division appears to have little understanding of the needs and desires of its customers, according to gaming preservation group Does It Play. The organization highlights the diminishing role of physical game discs and the associated loss of customer rights, as support for physical media is set to end. Ubisoft and Take Two have shown little interest in preserving physical media, and Sony seems to lack appreciation for customer preferences.
Research conducted by Does It Play shows that 34% of PS5 physical games and 50% of Xbox Series X games require downloads, indicating an online dependency. This trend has led to concerns over the future of game ownership and control. Does It Play argues that companies have been exploiting consumers, and that Sony has shifted to an arrogant "take it or leave it" approach.
The group emphasizes the importance of physical media for maintaining ownership and control, as opposed to the potential future of streaming. PC gaming, with its DRM-free stores like GOG, offers a potential alternative for digital game ownership. However, Istel believes that physical media will likely persist, albeit not as mainstream as before, as console hardware and software remain under Sony's control.
Written by urgent.news from PC Gamer's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
