Here’s why Uber is cancelling Uber X
Most recently, it has introduced the Uber Electric and Moto to its Johannesburg customers.
E-hailing behemoth Uber is set to retire UberX, one of its longest-running services, as of September 1st. This move follows the company's recent focus on offering more budget-friendly alternatives to cater to middle- to low-income customers. Uber recently launched Uber Electric and Moto rides in Johannesburg. "We're officially saying goodbye to the classic product to make way for a simpler, more tailored lineup," Uber announced.
The company explained that UberX provided mid-range, comfortable vehicles with extra legroom that could accommodate up to three passengers, akin to a Toyota Corolla. However, Uber will continue to offer UberGo, Comfort, and Black services. UberGo targets cost-conscious riders with smaller cars at lower prices, ideal for short city trips.
Comfort offers a more spacious ride with newer cars and quiet-driver requests for those needing a quieter commute. The premium Uber Black remains for those wanting to make a statement, offering luxury rides in premium brands like Audi, BMW, and Mercedes-Benz. Uber also retains a booking system for advanced reservations, allowing customers to lock in pricing up to 90 days in advance for reliable airport pickups.
No app updates or re-entry of details are necessary for riders. It remains unclear if Uber will phase out other services like UberXL for six passengers and its van for up to seven passengers, as the announcement did not specify these options.
Written by urgent.news from The Citizen's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
