Delhi man’s SBI account ‘debited’ with Rs 1.3 lakh in 2018, wins Rs 1.4 lakh refund
In 2018, a man from Delhi, Amar Singh, faced four unauthorized ATM withdrawals and two transfers totaling Rs 1.30 lakh from his State Bank of India (SBI) account. The Delhi State Consumer Disputes Redressal Commission has ordered SBI to refund Rs 1.30 lakh along with interest and compensation for mental anguish and litigation costs.
The bank was unable to provide CCTV footage or explain how the transactions occurred. The commission, led by President Justice Sangita Dhingra Sehgal and Member Bimla Kumari, upheld a Delhi District Consumer Commission (East) order from August 21, 2023, finding SBI guilty of a deficiency in service.
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