Safaricom explains process of reserving custom phone numbers
Safaricom has detailed how customers can reserve custom mobile phone numbers after a query on X sparked widespread interest in personalised and easy-to-remember phone lines. The discussion began when a user identified as Jean asked the telecommunications company about the cost of acquiring a specific premium number combination. “How much will it cost me for […]
Safaricom, the Kenyan telecommunications company, has provided insight into the procedure for securing personalized mobile phone numbers, after a user on the social media platform X expressed interest. A user named Jean inquired about the expense of obtaining a specific premium number sequence like 0011223344, tagging the company's official accounts.
Safaricom responded via its customer care account, confirming the availability of such numbers through official channels, and explained that the reservation fee would be Ksh5,000.
To facilitate the reservation process, the company advised customers to visit a nearby Safaricom shop, which can be found by dialing *456# and choosing the Find Information option, or by accessing the company's official website. This explanation gained significant traction online, as many individuals and businesses are keen on acquiring personalized numbers for branding, customer engagement, and convenience.
These premium phone numbers, often sought after by entrepreneurs, celebrities, and organizations, are valued for their ease of recall and potential to enhance brand recognition. However, the availability of desired number combinations is not guaranteed, as allocation is dependent on existing registrations.
The clarification from Safaricom follows a surge in demand for unique digital identifiers, as memorable phone numbers are increasingly recognized as valuable assets in Kenya's competitive online and mobile market. Safaricom has reminded customers to exclusively utilize official company shops and customer care channels when seeking to reserve special mobile numbers, to prevent fraudulent activities and unauthorized transactions.
This guidance follows Safaricom's recent introduction of new number prefixes, including 0118, 0119, 0140, 0141, 0142, 0143, 0180, 0181, and 0182, as part of the company's efforts to expand its range of mobile numbers available to customers.
Written by urgent.news from People Daily Kenya's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
