Ombudsman intervention ends seven-year wait for Coast Polytechnic graduate’s diploma
NAIROBI, Kenya, Aug 11-A former student of Kenya Coast National Polytechnic (KCNP) has finally received her diploma certificate after waiting for seven years, following intervention by the Commission on Administrative…
In August 2026, a former student of Kenya Coast National Polytechnic (KCNP), known as F.W.K., finally obtained her diploma certificate, which she had been waiting for since 2019. The delay had severely impacted her job prospects as she struggled to secure employment with the official document required for her applications. Following intervention by the Commission on Administrative Justice (Ombudsman), the seven-year ordeal came to an end.
In February 2026, F.W.K. reported the issue to the Ombudsman after the polytechnic failed to issue her diploma despite her completing her studies. The institution informed her that the certificate was awaiting release by the Kenya National Examinations Council (KNEC) and suggested she follow up with the Council. However, despite multiple attempts to resolve the matter, the diploma remained elusive.
The Ombudsman initiated an inquiry on February 18, 2026, prompting KCNP to communicate with KNEC on August 22, 2025, and issue reminders over the outstanding certificate.
The Ombudsman then directly engaged KNEC on April 27, 2026, requesting an explanation and update on the certificate. Following no immediate resolution, the Commission issued reminders on May 18 and June 5. KNEC eventually responded on June 18, 2026, informing the Ombudsman that the certificate was being processed and would be ready by June 30. The matter was resolved in July when F.W.K. collected her diploma from KNEC offices, marking the end of her seven-year wait.
Written by urgent.news from Capital FM Kenya's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
