Urgent.News

600+ sources. One page. See who else covered it.

Editions

More in Business

Part 7: Iterating to Green: Real Bugs, and When You'd Actually Reach for a Framework

Part 7 (final) of a series building a support-ticket agent with no framework. Previous: Part 6 (observability). Repo: github.com/akash-pal/agent-from-scratch The other six parts described the finished…

  • Initial evaluation found 12/21 cases passed, failures due to confirmation email sent on lookup
  • Implemented exponential backoff for 429 and 503 errors, inter-case pacing within free-tier limits
  • Decided to use single agent rather than multi-agent approach, considering cost and task requirements

More from Tuesday 11 August →