CIB-ADB Chapter urges bankers to embrace digital skills and continuous learning
By Naa Dzagbley Ago The Chief Executive Officer of the Chartered Institute of Bankers (CIB) Ghana, Robert Dzato, has urged banking professionals to continuously upgrade their skills and adapt to the rapid transformation taking place in the financial services sector. He said digitalisation, artificial intelligence (AI), data analytics and changing customer behaviour were redefining the […]
The Chartered Institute of Bankers (CIB) Ghana has called on banking professionals to continuously enhance their skills and adapt to the rapid changes in the financial services sector. Chief Executive Officer Robert Dzato emphasized the need for digitalization, artificial intelligence, data analytics and changing customer behavior to reshape the banking industry.
This call came during the inaugural CIB-ADB Chapter Retreat held in Akosombo, Eastern Region. The two-day event, themed "Recharge, Reconnect, and Reinvent," brought together CIB-ADB Chapter members, executives, and industry experts for professional development, strategic discussions, mentorship, networking, and team-building. Dzato stressed the importance of academic banking education in fostering a resilient and sustainable financial sector, urging bankers to maintain high standards of professionalism, competence, integrity, and trust.
He encouraged bankers to adopt a technically competent, digitally aware, innovative, and ethically committed approach in the future. ADB PLC's Managing Director, Edward Ato Sarpong, praised the CIB-ADB Chapter for organizing the retreat, describing it as a vital platform for professional development. Sarpong highlighted the importance of investing in people to transform ADB into a stronger, more competitive, and customer-focused institution.
He urged participants to implement their learnings from the retreat to improve customer experience, teamwork, and value for stakeholders. CIB-ADB Chapter President and ADB's Deputy Managing Director, Sylvia Naa Kwakai Nyante, emphasized the retreat's role in reconnecting members, strengthening professional relationships, and reflecting on the future of banking.
She highlighted the retreat's focus on recharge, reconnect, and reinvent, reflecting the modern banking environment's need for professionals to adapt to technological changes, customer expectations, emerging risks, and competition. Nyante stressed that the retreat's success would depend on the quality of members, their commitment to professional standards, and their contributions to ADB and the banking industry.
Written by urgent.news from GBC Ghana's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
