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Artificial intelligence enhances awareness services for Umrah pilgrims at the Two Holy Mosques

The Presidency for Religious Affairs at the Two Holy Mosques is using AI to improve guidance and awareness services for Umrah pilgrims this season.

Artificial intelligence enhances awareness services for Umrah pilgrims at the Two Holy Mosques

During the Umrah pilgrimage season, the Presidency for Religious Affairs at the Two Holy Mosques is leveraging artificial intelligence to enhance guidance and awareness services for visitors to the Grand Mosque in Mecca and the Prophet’s Mosque in Medina. Employing digital solutions, the presidency has bolstered its array of visitor services, ensuring information and assistance are available in multiple languages.

A prominent innovation is the deployment of a smart robot designed to assist pilgrims with various tasks, such as providing directions, sharing information about locations and services, sharing religious content, and offering real-time translation in several languages. This technology aims to facilitate seamless communication between visitors from diverse backgrounds and mosque staff, thereby improving the overall pilgrimage experience.

The initiative is part of the presidency's continuous efforts to modernize the digital religious service infrastructure at the Two Holy Mosques, utilizing AI and interactive technologies to boost service efficiency and deepen the spiritual and educational impact for all pilgrims.

Written by urgent.news from Ajel English's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.

Read the original at english.ajel.sa →

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