PURC commends ECG for prompt response and dedicated service

The Public Utilities Regulatory Commission (PURC), based in the Ashanti region, has applauded the Electricity Company of Ghana’s Ashanti Sub-Transmission Region for their swift response and power restoration efforts following a major electrical fault. This incident affected multiple communities in Kumasi and the surrounding areas.

Edward Boduah Kingston, Ashanti Regional Manager of PURC, penned a letter to Ing. Kofi Apau Ohenese, the General Manager of ECG’s Ashanti Sub-Transmission Region, expressing gratitude for the team's dedication, professionalism, and commitment to their work.

The commendation highlighted an incident at Esereso High Tension, where a broken connection on the KAASE2 overhead interconnector caused electrical arcing, leading to an interruption of service around 5:46 p.m. on August 6, 2026. Despite the fault occurring outside normal business hours, ECG’s Line Maintenance team responded swiftly and worked tirelessly under torchlight, repairing the damage and restoring power as quickly as possible.

The letter underscored ECG’s unwavering commitment to serving customers irrespective of the circumstances, earning the team’s commendation.

Ing. Ohenese, in his response, echoed the praise, acknowledging the team's sense of duty. He emphasized that the restoration effort exemplified the dedication of ECG engineers and technicians in maintaining network reliability and safeguarding consumer interests. This recognition serves to highlight the crucial role played by ECG’s technical teams in ensuring the reliability of the power supply and promptly addressing faults, thereby bolstering public confidence in the company’s service delivery.