Saudi Ministry of Commerce suspends car dealership, imposes SAR 8 million fine for consumer rights violations
The Ministry of Commerce has suspended a car dealership from importing vehicles and fined it SAR 8.12 million for violating consumer rights and agency regulations.
The Ministry of Commerce in Saudi Arabia has suspended a car dealership from importing vehicles and imposed a SAR 8.12 million fine for breaching consumer rights and agency regulations. The suspension and fine come as the ministry investigates 175 violations, including failing to supply spare parts and replace vehicles during maintenance periods.
A special team investigated the reported issues, communicated with affected customers, and ensured proper compensation and alternative vehicles were provided. The ministry also summoned the manufacturer and monitored its compliance with corrective recommendations. If the dealership fails to meet consumer obligations, the ministry threatens legal penalties, including public disclosure based on a final judicial decision.
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