Innovative projects enhance visitor experience at Prophet’s Mosque

The General Authority for the Affairs of the Two Holy Mosques has launched a series of innovative projects and services at the Prophet's Mosque. The aim is to enhance the visitor experience and provide the highest level of care and comfort for pilgrims, showcasing Saudi Arabia's dedication to serving those who visit the Two Holy Mosques.

The system encompasses specialized projects and services tailored to enhance the experience of the elderly and individuals with disabilities. These include upgrading facilities and offering assistance to facilitate movement and access to various areas within the mosque courtyards, promoting independence and ease in performing rituals.

Comprehensive service centers provide visitors with integrated services and guidance, ensuring their needs are met efficiently and improving the overall quality of service. The Custodian of the Two Holy Mosques Translation Project is a key initiative, offering mosque content in multiple languages across different platforms. This enables visitors from diverse nationalities to access guidance and educational materials in their native languages, further enriching their experience.

Additionally, a dedicated children's nursery provides a secure and well-equipped space, allowing families to focus on their worship with peace of mind. These projects and services underscore the Authority's continuous efforts to develop comprehensive care systems for visitors, enhance service quality, and support Saudi Arabia's goals in serving pilgrims effectively.