Here’s why Wendy’s is losing the burger wars
Wendy’s new CEO is embarking on a turnaround initiative, while acknowledging that issues around food quality and service have turned customers away.
Wendy's has lost its position as the second-largest burger chain in the US by systemwide sales to Burger King. According to CNBC World and CNBC, this change occurred after six years of Burger King trailing Wendy's. The shift is attributed to the diverging results of the two companies over the past two years.
Wendy's has reported declining US same-store sales for six consecutive quarters, with a 7% slip in its latest quarter. In contrast, Burger King has seen its domestic same-store sales rise over the past five quarters, with an 8.5% growth in its second quarter. MarketWatch reports that Wendy's new CEO is working on a turnaround initiative, citing issues with food quality and service that have driven customers away.
McDonald's remains the largest burger chain in the US, with a 48% market share in 2024, according to Barclays. At the same time, Wendy's had an 11.4% share, while Burger King had a 10% hold. Wendy's initially overtook Burger King with the success of its nationwide breakfast launch, but has faced challenges including the Covid-19 pandemic, supply chain issues, and consumer pushback against rising menu prices.
Brief written by urgent.news from MarketWatch, CNBC World, CNBC — 3 reports on this story. Machine-written — may contain errors; check the original before relying on it.
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