The $10 trillion reason to rethink your RTO strategy
Low employee engagement is a widespread problem that is having a profound and costly impact on workplaces. According to Gallup , the analytics and advisory company, low engagement resulted in approximately $10 trillion in lost productivity last year. That’s the equivalent of 9% of GDP. Gallup also reported that in 2025 employee engagement was at its lowest level since 2020, and has been on a…
The staggering figure of $10 trillion in lost productivity due to low employee engagement has sparked a reevaluation of Return-to-Office (RTO) strategies. Gallup's latest data reveals that this productivity loss is equivalent to 9% of global GDP. The decline in engagement has been consistently downward for the past two years and hit its lowest point in 2025.
Several factors contribute to this trend, with remote work, fear of AI reducing human connection, and insufficient wellness investments standing out. However, remote workers are actually more likely to be engaged than those working in hybrid or in-office settings. This highlights the importance of not prioritizing attendance as the key to engagement.
Instead, successful companies recognize the value of providing autonomy for employees to choose their work schedules and create experiences that make office attendance worthwhile. Modern office designs are shifting from traditional workstation layouts to spaces that promote gathering, relaxation, and focused work. These spaces incorporate elements like noise management, flexible furniture, advanced technology, and environments that reflect cultural values.
Pinterest's redesign of its Dublin office, for instance, saw a 55% increase in attendance after just a few months. The key was creating a space that aligned with company values and culture, thereby reinforcing the importance of being in the office.
As AI continues to evolve, it poses a significant threat to employee connection. A recent survey found that 43% of U.S. consumers are most worried about reduced human interaction due to AI. Gen Z employees, in particular, feel lonelier and experience a diminished personal relationship with colleagues since AI tools were introduced.
Companies must address these challenges by creating intentional spaces that foster connection and integrating AI in a way that benefits rather than replaces human interaction. Additionally, prioritizing employee wellness is crucial, with 97% of U.S. consumers engaging in healthier habits in recent years. Companies that provide healthier food options, ergonomic workspaces, and support for physical activity will attract and retain top talent.
Written by urgent.news from Fast Company's reporting — not their text. Machine-written — it may contain errors, so check the original before relying on it.