After Boycott Calls, Swiggy To Refund Alleged Unauthorised Charges To Restaurants
After restaurateurs threatened to boycott Swiggy, the foodtech giant has reportedly agreed to refund promotional charges, which were allegedly levied…
Swiggy has agreed to refund promotional charges to restaurants that were allegedly levied without prior consent, following a boycott threat by over 250 Bengaluru restaurants. The resolution came after high-level negotiations between Swiggy leadership and senior representatives from the Bruhat Bengaluru Hoteliers Association (BBHA), National Restaurant Association of India (NRAI), and Federation of Hotel & Restaurant Associations of India (FHRAI).
The deadline for the restaurants to delist from the platform has been extended to September 1, enabling Swiggy to process the refunds and address the grievances of the eateries.
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