Flipkart seller cancels iPhone 17 Pro Max on discount over ‘price mismatch’— Viral post flags ‘daylight fraud’
What initially appeared to be a massive 30% price drop on the ‘Flipkart Assured’ product quickly turned into allegations of “daylight fraud” when the shipped and fully invoiced order was abruptly cancelled, without his consent, due to a “price mismatch”.
Harsh Doshi, a Chartered Accountant, discovered a tempting 30% discount on a 256 GB iPhone 17 Pro Max on the Flipkart platform late at night. After ordering the phone along with a ₹6,000 credit card discount, Doshi was shocked when he received a cancellation notice from the seller, Shreyash Retail. The order, marked as 'Flipkart Assured' and fulfilled by the retailer, was reportedly cancelled due to a "price mismatch."
Despite Flipkart refunding the transaction amount, they did not cover the additional fees, including ₹724 for product protection, order handling, and payment processing. Doshi, who had not requested a cancellation, lodged a complaint with the Consumer Forum, alleging that the cancellation was a result of fraudulent intent and unfair trade practices.
Flipkart later compensated Doshi with ₹500, but he expressed dissatisfaction with the compensation size and the company's handling of his case.
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