Singapore removes contact details of most public officers from online directory amid rise in scams
This is to safeguard public officers' contact information amid rising risks of government officials impersonation scams and phishing, said the Ministry of Digital Development and Information.
Singapore has trimmed the online directory of its public officers to safeguard their contact information from increasing risks of impersonation scams and phishing attempts, according to the Ministry of Digital Development and Information. The Singapore Government Directory (SGDI), which was previously accessible to the public, will now primarily showcase the contact details of political office holders, judicial appointees, senior management, and higher-level officials.
The Ministry of Digital Development and Information made the changes to better protect public officers' contact information and provide a more streamlined, user-friendly experience for the public. Government agencies' official feedback channels and Quality Service Manager (QSM) contacts have been emphasized on SGDI to offer clearer points of contact for public inquiries and feedback.
Official feedback channels and QSM contacts have been highlighted on SGDI to offer clearer points of contact for public inquiries and feedback. Government official impersonation scams saw a 123.6% increase from 2024 to 2025, with losses totaling S$242.9 million in 2025, making it the second most costly scam type.
Written by urgent.news from Channel News Asia's reporting — not their text. Machine-written — may contain errors; check the original before relying on it.
