German Rail: "Organized Irresponsibility": Rail Chief Criticizes Previous Performance Deficiencies in Management
Rail chief Evelyn Palla is calling for more commitment from management and criticizing the previous performance culture as insufficient. Train delays remain the major problem.
Deutsche Bahn chief Evelyn Palla has criticized the unwillingness of top executives within her organization. Speaking to "Welt am Sonntag", the chairwoman of Deutsche Bahn said, "The performance culture of the past was not sufficient for the performance of the rail company, and we want to change that." She noted that more energy was spent explaining problems than solving them, describing it as "something like organized irresponsibility."
Palla initiated a corporate restructuring when she took up her position last year, which among other things aims at streamlining the central management and shifting responsibility to the front lines. "We have eliminated many layers in administration. However, this alone does not make a better railway. Change will only come when management changes, when responsibility is perceived and lived in the decentralized units," she added.
"Performance starts at the very top – with myself first, then with the management board. We are the first level to embody and demonstrate this."
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