{
  "id": 9780926,
  "title": "Santander app outage leaves UK customers locked out",
  "url": "https://urgent.news/2026/09/25/santander-app-outage-leaves-uk-customers-locked-out",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-09-25T14:03:24.000Z",
  "source": {
    "name": "Daily Times",
    "slug": "daily-times",
    "url": "https://dailytimes.com.pk/1558289/santander-app-outage-leaves-uk-customers-locked-out/"
  },
  "original_language": "en",
  "account": null,
  "summary": "Santander customers across the UK faced problems accessing their accounts after a major outage hit the bank’s app and online services on Friday. Issues began around 11:30 a.m., preventing many customers from logging into mobile and internet banking. Telephone and chat support also experienced disruptions, leaving customers with limited ways to seek help. Santander apologised […]",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}