{
  "id": 9756638,
  "title": "Apple to fix iPhone 18 Pro Face ID bug",
  "url": "https://urgent.news/2026/09/25/apple-to-fix-iphone-18-pro-face-id-bug",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-09-25T10:21:39.000Z",
  "source": {
    "name": "Mashable",
    "slug": "mashable",
    "url": "https://mashable.com/tech/apple-iphone-18-fix"
  },
  "original_language": "en",
  "account": "Recent reports have surfaced regarding an iPhone 18 Pro and Pro Max software glitch that is causing the phones to reboot following failed Face ID attempts. The issue, which has been discussed on 9to5Mac, seems to affect certain users only and involves the device freezing after an unsuccessful Face ID scan. Despite multiple attempts on an iPhone 18 Pro, the bug did not manifest in the author's experience. The problem has been acknowledged by Apple, who confirmed to 9to5Mac that they are currently working on a solution. It is crucial to understand that this is not a hardware failure but rather a software bug that Apple should be able to correct with a software update. Users are not required to return their phones to Apple for a fix, as the update is expected to be available early next week.",
  "summary": "The Face ID issue that plagued some iPhone 18 Pro users is getting a fix very soon.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}