{
  "id": 9756382,
  "title": "How to check your JAMB support ticket",
  "url": "https://urgent.news/2026/09/25/how-to-check-your-jamb-support-ticket-9756382",
  "topic": "world",
  "section": "World",
  "published": "2026-09-25T11:40:41.000Z",
  "source": {
    "name": "Punch",
    "slug": "punch",
    "url": "https://punchng.com/how-to-check-your-jamb-support-ticket/"
  },
  "original_language": "en",
  "account": "The Joint Admissions and Matriculation Board (JAMB) has outlined a five-step process for candidates who have submitted complaints through its online support platform to check the status of their existing support tickets. To begin, candidates must visit JAMB's support website, support.jamb.gov.ng, and navigate to the support section. If using a mobile device, candidates should select \"Ticket/Support\" from the menu list. Upon selecting \"Ticket/Support,\" candidates are required to choose the \"Access Existing Ticket\" option and provide the email address linked to their JAMB e-Facility profile. Additionally, candidates must enter any ticket IDs associated with their tickets in the designated space. After submitting the required details, candidates should click on the ticket ID displayed in blue to access their existing ticket. JAMB has published this guide as part of its \"JAMB Explained\" series to assist candidates in understanding the support process.",
  "summary": "JAMB has provided a five-step guide for candidates to check the status of existing complaints on its online support platform using their email and a ticket Read More: https://punchng.com/how-to-check-your-jamb-support-ticket/",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "Punch Nigeria",
        "title": "How to check your JAMB support ticket",
        "url": "https://urgent.news/2026/09/25/how-to-check-your-jamb-support-ticket",
        "published": "2026-09-25T11:28:40.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}