{
  "id": 9716524,
  "title": "Bungled Sydney Water payroll rollout leaves workers underpaid",
  "url": "https://urgent.news/2026/09/25/bungled-sydney-water-payroll-rollout-leaves-workers-underpaid",
  "topic": "business",
  "section": "Business",
  "published": "2026-09-25T05:53:57.000Z",
  "source": {
    "name": "ABC News AU",
    "slug": "abc-news-au",
    "url": "https://www.abc.net.au/news/2026-09-25/sydney-water-faces-industrial-action/107194900"
  },
  "original_language": "en",
  "account": "In July, Sydney Water introduced a new payroll system, known as Dayforce, which has resulted in employees receiving below their entitlements and often late payments, according to unions. The Australian Services Union (ASU) has called for the old payroll system to be reinstated and has initiated industrial action against the water utility. ASU secretary Angus McFarland stated that the new system has been unable to account for various allowances and penalties that many employees depend on, leading to significant financial stress. ASU has called for emergency payments to affected workers, as well as the re-implementing of the old payroll system. In response, Sydney Water has apologized to affected employees and stated that they are working to identify and correct pay discrepancies, address underlying system issues, and reduce outstanding payroll inquiries. A spokesperson for Sydney Water emphasized their commitment to paying employees correctly and on time.",
  "summary": "Three unions have voted for work stoppages and work bans after a new payroll system has been routinely paying employees incorrectly or late since July.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}