{
  "id": 9559522,
  "title": "Spotify’s ‘Reserved’ Concert Ticket Feature Now Includes Setlists, Share Cards & More",
  "url": "https://urgent.news/2026/09/24/spotifys-reserved-concert-ticket-feature-now-includes-setlists-share",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-09-24T13:00:00.000Z",
  "source": {
    "name": "Billboard",
    "slug": "billboard",
    "url": "https://www.billboard.com/pro/spotify-concert-ticket-feature-reserved-setlists/"
  },
  "original_language": "en",
  "account": "Spotify, under the guidance of its global head of music Charlie Hellman, has expanded its ticketing initiative 'Reserved' with the introduction of three new features. First announced on May 21 at Spotify’s 2026 Investor Day, 'Reserved' identifies an artist’s most dedicated fans based on streams, saves, and shares on the platform. These fans are then offered two tickets when the artist announces a tour, provided they are Premium subscribers. The company experimented with this feature during several Live Nation tours across the U.S. during the summer, with plans to roll out to more promoters throughout the year.\n\nOn Thursday, September 24, Spotify unveiled three additional features for 'Reserved'. One involves personalized share cards, which users can text to friends or share on social media. These cards, appearing both when the user is selected for a 'Reserved' offer and after purchasing tickets, display the artist’s name, show details, and 'Reserved badging'. The second feature is the inclusion of dedicated tour setlists for users who purchase tickets via 'Reserved'. These setlists, sourced from setlist.fm, will populate on the user’s event page, allowing them to know which songs to expect at the concert. The setlist updates after each show, while the one on the user’s event page reflects the songs played at that specific concert.\n\nLastly, Spotify introduced an 'enhanced in-app destination' that serves as a central hub for all 'Reserved' content. This includes share cards, pre- and post-show setlists, event details, venue information, and past performances. This feature started rolling out on September 24, with setlists available for participating artist tours such as Miley, Role Model, beabadoobee, Jonas Brothers, John Summit, Young Thug, and Metallica. Selected Premium Spotify users will receive 'Reserved' offers via email, push notifications, and the 'Your Updates' section. When their purchase windows open, users must link their Spotify and Ticketmaster accounts and complete the transaction on Ticketmaster. Two tickets are held for each user until their purchase window closes, although specific dates and seats depend on availability.",
  "summary": "The initiative, which began rolling out over the summer, sets aside a pair of concert tickets for Premium users deemed to be dedicated fans.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}