{
  "id": 9429292,
  "title": "10 ways to use Metas Muse AI app, from flight credits to outfit ideas",
  "url": "https://urgent.news/2026/09/23/10-ways-to-use-metas-muse-ai-app-from-flight-credits-to-outfit-ideas",
  "topic": "ai",
  "section": "AI",
  "published": "2026-09-23T22:09:02.000Z",
  "source": {
    "name": "Mashable",
    "slug": "mashable",
    "url": "https://mashable.com/tech/meta-muse-ai-use-cases-prompts"
  },
  "original_language": "en",
  "account": "1. Securing airline credits Muse has helped users secure airline credits and refunds after flight delays. One user reported obtaining a $250 credit after a seven-hour delay by asking Muse to file a complaint and find alternative flights. To try this, users can input their delayed flight details and preferred airlines with the prompt: \"My flight [flight number] on [date] was delayed by [length of delay]. Check whether I qualify for compensation, a refund, or an airline credit, and prepare the request for my review. Also find alternative flights to [destination], prioritizing [preferred airlines]. Ask before submitting a claim or changing my booking.\"\n\n2. Waiting on hold Muse can be programmed to call companies, wait on hold, and call the user once a representative is available. Entrepreneur Matt Van Horn used this feature to get through to Southwest Airlines, report his issue, and wait for a representative to connect with him. Users should note that Meta's built-in calling feature is currently in beta, and not everyone has access. The prompt to try is: \"If calling is enabled for my account, call [company] about [issue], wait on hold, and call me at [phone number] when a representative is ready. Let me know upfront if you can’t make the call or connect me.\"",
  "summary": "See how people are using Meta’s Muse AI agent for flight refunds, shopping, recipes, and more, with suggested prompts to try yourself.",
  "key_points": [
    "Muse can secure airline credits and refunds for delayed flights",
    "Program Muse to call companies and wait on hold for representatives",
    "Muse helps find alternative flights to preferred destinations"
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}