{
  "id": 9420471,
  "title": "Uptime Is Not an Agent SLO",
  "url": "https://urgent.news/2026/09/23/uptime-is-not-an-agent-slo",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-09-23T21:53:18.000Z",
  "source": {
    "name": "Dev.to",
    "slug": "dev-to",
    "url": "https://dev.to/raju_dandigam/uptime-is-not-an-agent-slo-f34"
  },
  "original_language": "en",
  "account": null,
  "summary": "The article highlights the importance of accurately defining an SLO for agent systems, as traditional service-level indicators may not capture the nuances of agent behavior. It emphasizes the need to split the \"successful request\" promise into distinct indicator families, including outcome, safety and policy, efficiency, and autonomy quality. By tracking these separate indicators, a more comprehensive understanding of the agent's performance can be achieved, preventing the masking of severe events or the optimization of metrics that may reduce overall success. The article stresses that an SLO should be derived from product risk, user expectations, and observed baselines, rather than being copied from another system, and that policy violations should be treated as explicit release or incident conditions.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}