{
  "id": 9179617,
  "title": "Tesla Instructs Firefighters to Call Two Separate Support Hotlines in the Event of a Robotaxi Accident",
  "url": "https://urgent.news/2026/09/22/tesla-instructs-firefighters-to-call-two-separate-support-hotlines-in",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-09-22T18:45:12.000Z",
  "source": {
    "name": "Futurism",
    "slug": "futurism",
    "url": "https://futurism.com/advanced-transport/tesla-firefighters-baffling-instructions-robotaxi"
  },
  "original_language": "en",
  "account": "Firefighters and emergency responders view robotaxis as a burden, according to Tesla. The manufacturer has issued new guidance stating that firefighters responding to a Cybercab accident or emergency may need to contact two separate Tesla support hotlines. This could be inconvenient, especially if the vehicle must be moved by the responders themselves. Cybercab vehicles control requires contacting Tesla support to gain access to virtual onboard controls, which are located on a touchscreen. Firefighters may need to cut certain wires to disable the vehicle, open the doors without handles, pull it over, or cage it to prevent movement. Tesla has placed a QR code on the bottom left corner of the windshield to remind responders of these procedures. Former fire chief and University of Florida's design college director Jeffrey Lindsey criticized Tesla's instructions, stating that first responders should prioritize scene safety rather than focusing on vehicle specifics. This additional responsibility could be overwhelming, especially when handling incidents alone. Similar issues have been experienced with Waymo robotaxis, which have caused traffic congestion and confusion during power outages. Experts suggest that robotaxi manufacturers should develop industry-wide emergency response protocols to standardize procedures alongside first responders.",
  "summary": "The Cybercab is giving firefighters plenty of homework. The post Tesla Instructs Firefighters to Call Two Separate Support Hotlines in the Event of a Robotaxi Accident appeared first on Futurism .",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}