{
  "id": 9178941,
  "title": "He Built One of Ireland’s Most Ambitious Restaurants. His Best Customer Satisfaction Tip Starts With a Drink Coaster.",
  "url": "https://urgent.news/2026/09/22/he-built-one-of-irelands-most-ambitious-restaurants-his-best-customer",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-09-22T16:41:18.000Z",
  "source": {
    "name": "Entrepreneur",
    "slug": "entrepreneur",
    "url": "https://www.entrepreneur.com/building-a-business/he-built-one-of-irelands-most-ambitious-restaurants-his-best-customer-satisfaction-tip-starts-with-a-drink-coaster"
  },
  "original_language": "en",
  "account": null,
  "summary": "He lost the bid on his dream restaurant and got a second chance. Here's what he learned about the details that actually keep customers coming back.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}