{
  "id": 9160510,
  "title": "'We screwed up': Doordash admits underpaying New York workers",
  "url": "https://urgent.news/2026/09/22/we-screwed-up-doordash-admits-underpaying-new-york-workers",
  "topic": "business",
  "section": "Business",
  "published": "2026-09-22T16:28:28.000Z",
  "source": {
    "name": "BBC Business",
    "slug": "bbc-business",
    "url": "https://www.bbc.co.uk/news/articles/cjr4v72y6p4eo?at_medium=RSS&at_campaign=rss"
  },
  "original_language": "en",
  "account": "DoorDash has agreed to a $131.5 million settlement with New York City regulators, admitting to underpaying thousands of food delivery workers. The company acknowledged its mistakes, stating, \"Simply put, we screwed up.\" The agreement follows a city investigation into wage violations, with a significant portion of the payout addressing how DoorDash calculated compensation for drivers waiting for orders. The settlement comes as part of an ongoing battle between gig economy platforms and municipal leaders, with other companies like Uber Eats and Grubhub also facing similar issues. DoorDash blamed complex changes to the minimum wage in New York state introduced in 2023, as well as technical glitches and multi-stop delivery routes, for the underpayment and delays. The company noted that local workers earn around $30 per active hour on average and has since fixed the software bugs responsible for the errors. Roughly 264,000 workers were affected, with around $6.6 million in wages never reaching workers and another $5.7 million arriving late.",
  "summary": "The food delivery giant will pay a $131.5m settlement following a city probe into wage violations.",
  "key_points": [
    "DoorDash admits to underpaying New York food delivery workers",
    "Company settles $131.5 million deal with NYC regulators",
    "264,000 workers affected, $6.6M in wages never received"
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "Quartz",
        "title": "DoorDash settled a $131.5 million NYC probe over underpaying delivery workers",
        "url": "https://urgent.news/2026/09/22/doordash-settled-a-131-5-million-nyc-probe-over-underpaying-delivery",
        "published": "2026-09-22T12:21:55.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}