{
  "id": 9025586,
  "title": "Power companies warned to ensure customer apps functional as complaints surge",
  "url": "https://urgent.news/2026/09/21/power-companies-warned-to-ensure-customer-apps-functional-as",
  "topic": "business",
  "section": "Business",
  "published": "2026-09-21T22:28:25.000Z",
  "source": {
    "name": "RNZ Business",
    "slug": "rnz-business",
    "url": "https://www.rnz.co.nz/news/personal-finance/1515863/power-companies-warned-to-ensure-customer-apps-functional-as-complaints-surge"
  },
  "original_language": "en",
  "account": null,
  "summary": "The Utilities Dispute commissioner says it's getting a surge of complaints about apps, sorting out disputed bills and delays in getting through to call centres.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}