{
  "id": 8922341,
  "title": "JAMB Cancels Ban on SIM Swap, Email Change for Candidates",
  "url": "https://urgent.news/2026/09/21/jamb-cancels-ban-on-sim-swap-email-change-for-candidates",
  "topic": "world",
  "section": "World",
  "published": "2026-09-21T12:58:10.000Z",
  "source": {
    "name": "This Day",
    "slug": "this-day",
    "url": "https://www.thisdaylive.com/2026/09/21/jamb-cancels-ban-on-sim-swap-email-change-for-candidates/"
  },
  "original_language": "en",
  "account": "The Joint Admissions and Matriculation Board (JAMB) has lifted its long-standing rule prohibiting candidates from swapping registered GSM numbers and changing email addresses. This change is set to benefit students who have lost access to their credentials. The new policy allows candidates to update their details through a controlled verification process, preventing fraud and unauthorized access. The revised policy, effective from September 21, 2026, was announced by JAMB’s Acting Director, Public Affairs and Protocols, Dr Fabian Benjamin. The board initially restricted SIM swaps and email changes due to security concerns, but advancements in identity authentication and biometric verification have allowed for a revised policy. This development aims to help candidates who have lost access to their registered telephone numbers or email accounts, thus avoiding complications in future Unified Tertiary Matriculation Examinations (UTME) processes. The board emphasizes that this concession will be subjected to stringent authentication procedures to prevent impersonation, fraud, and unauthorized alterations of candidates' records. Candidates can access the SIM swap and/or email change service only once and at designated JAMB Computer-Based Test (CBT) centers. The seven-step procedure involves logging into the e-Facility profile, selecting 'SIM Swap/eMail Change Payment,' and completing the required steps, including biometric verification, to update the details. JAMB cautions candidates to utilize this facility only for genuine cases and to avoid unauthorized outlets, ensuring a balanced approach between security and convenience.",
  "summary": "Kuni Tyessi in Abuja The Joint Admissions and Matriculation Board (JAMB) has relaxed its long-standing restriction on the swapping of candidates’ registered GSM numbers and changing of registered email addresses,",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}