{
  "id": 8904736,
  "title": "Most businesses are still not getting their tech and IT working right - and it's causing disruption across the entire workforce",
  "url": "https://urgent.news/2026/09/21/most-businesses-are-still-not-getting-their-tech-and-it-working-right",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-09-21T10:32:44.000Z",
  "source": {
    "name": "TechRadar",
    "slug": "techradar",
    "url": "https://www.techradar.com/pro/most-businesses-are-still-not-getting-their-tech-and-it-working-right-and-its-causing-disruption-across-the-entire-workforce"
  },
  "original_language": "en",
  "account": "A recent Logitech report reveals that only a small fraction of businesses engage their IT and Audio-Visual teams early in the planning process, leading to suboptimal technology setups and potential productivity losses. In the UK, fewer than a third (31%) of workplaces involve these teams before space planning begins, forcing tech decision-makers to scramble for solutions in already designed spaces. The report highlights that poor IT team involvement results in failed audio, dropped connections, and a median productivity loss of 12.2 minutes per person per poor meeting. Despite the acknowledgment of a strong link between workplace experience, productivity (86%) and collaboration (90%), only half (56%) of business leaders feel confident in justifying tech investments with ROI data, and only 29% treat it as a core business strategy. Logitech proposes a solution of closer alignment between IT, HR, and Real Estate teams from the outset, as planning rooms as a coordinated team could reduce long-term costs associated with upgrading outdated hardware. To strengthen ROI justification, the report suggests using tech downtime as a metric, with productivity impact serving as sufficient proof that office spaces need improvement.",
  "summary": "Logitech report claims that if IT teams were involved earlier on in office space planning, productivity wouldn't take such a hit.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}