{
  "id": 8851043,
  "title": "E-commerce growth drives 549.2pc rise in Posta domestic parcels",
  "url": "https://urgent.news/2026/09/21/e-commerce-growth-drives-549-2pc-rise-in-posta-domestic-parcels",
  "topic": "business",
  "section": "Business",
  "published": "2026-09-21T05:05:31.000Z",
  "source": {
    "name": "Capital Business",
    "slug": "capital-business",
    "url": "https://capitalfm.africa/e-commerce-growth-drives-549-2pc-rise-in-posta-domestic-parcels/"
  },
  "original_language": "en",
  "account": "Nairobi, Kenya - The Postal Corporation of Kenya (PCK) experienced a staggering 549.2% surge in domestic parcels from April to June 2026, reaching 667,978, according to the Communications Authority of Kenya (CA). This dramatic increase in e-commerce deliveries and Express Mail Service (EMS) items was fueled by the removal of an embargo on EMS items and a new partnership between PCK and a consolidation company. The domestic parcel volume surged from 102,890 in January-March 2026 to 667,978 in April-June. However, the full 2025/26 financial year saw a decline in PCK's parcel handling, with 993,090 parcels, a 33.2% drop from 1.49 million in the previous year. Meanwhile, domestic letters continued their downward trend, decreasing by 70.2% year-on-year to 577,694 in 2025/26 from 1.94 million the previous financial year. The CA stated that the most significant driver of the quarterly rise in parcels was the lifted embargo on EMS items, with e-commerce service items growing following the last-mile delivery partnership. PCK's collaboration with TAZ Technologies, which began in May 2021, integrated PCK into the Tap-A-Delivery platform, employing logistics and taxi companies for last-mile delivery services. Private courier operators saw a 8.5% decline to 3.37 million domestic parcels in April-June 2026, while handling 14.42 million for the entire 2025/26 financial year, up 9.3% from 13.19 million the previous year. The CA highlighted that the postal and courier sector is undergoing a transformation due to digitalization, e-commerce, and shifting consumer demand.",
  "summary": "The Communications Authority of Kenya (CA) attributed the increase to the lifting of an embargo on EMS items and a last-mile delivery partnership between PCK and a consolidation company.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}