{
  "id": 862641,
  "title": "Glenn Fogel runs the world’s largest online travel business. He still personally reads customer complaints because ‘you gotta get that sh*t right’",
  "url": "https://urgent.news/2026/08/14/glenn-fogel-runs-the-worlds-largest-online-travel-business-he-still",
  "topic": "business",
  "section": "Business",
  "published": "2026-08-14T10:07:44.000Z",
  "source": {
    "name": "Fortune",
    "slug": "fortune",
    "url": "https://fortune.com/2026/08/14/glenn-fogel-worlds-largest-online-travel-business-booking-holdings/"
  },
  "original_language": "en",
  "account": null,
  "summary": "The travel industry, like every sector, is experimenting with the best use cases for AI. Fogel is working towards a world where tourism becomes an intelligence system in its own right",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}