{
  "id": 8565826,
  "title": "Perkeso officer goes door to door to find those in need",
  "url": "https://urgent.news/2026/09/19/perkeso-officer-goes-door-to-door-to-find-those-in-need",
  "topic": "world",
  "section": "World",
  "published": "2026-09-19T23:51:38.000Z",
  "source": {
    "name": "New Straits Times",
    "slug": "new-straits-times",
    "url": "https://www.nst.com.my/news/nation/2026/09/1536441/perkeso-officer-goes-door-door-find-those-need"
  },
  "original_language": "en",
  "account": "Muhammad Abrar Othman, known as Abrar, is a Perkasa Skuad Prihatin Sinergi officer in Johor. He wakes up as early as 4.30am and usually reaches his desk by 5.30am, reviewing overnight cases. By dawn, he begins making calls or messages to locate people in need. These individuals may be injured, ill, grieving, or financially strained and unaware of the assistance available through PERKESO. Abrar's work takes him across Johor, including Kulai, Pasir Gudang, Kota Tinggi, Pontian, and even Desaru. He has been with PERKESO for eleven years, initially as an enforcement officer and later as a benefits officer in 2018. His dedication and efficiency have earned him two awards, the Anugerah Khidmat Cemerlang PERKESO in 2022 and 2025. However, Abrar's approach is not about awards; it's about providing help and listening to the stories of those he encounters. During his visits, he prioritizes understanding their experiences, concerns, and needs before discussing any paperwork. His patience and empathy shine through as he sits down with people, letting them share their stories first.",
  "summary": "WHEN most people are still turning over in bed, Muhammad Abrar Othman, or Abrar as he’s better known, has already risen and started his day.",
  "key_points": [
    "Abrar, a Perkasa officer, starts his day at 4:30am.",
    "He visits various Johor locations, including Kulai and Desaru.",
    "Abrar's empathy and patience help him understand people's needs."
  ],
  "editors_take": "A Perkeso officer's proactive and empathetic approach sets a high standard for public servants, putting the needs and stories of those he helps above procedural formalities.",
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}