{
  "id": 8440693,
  "title": "Kakitangan Malaysia Airlines dinobat terbaik di Asia, kru kabin ke-3 terbaik dunia",
  "url": "https://urgent.news/2026/09/19/kakitangan-malaysia-airlines-dinobat-terbaik-di-asia-kru-kabin-ke-3-8440693",
  "topic": "world",
  "section": "World",
  "published": "2026-09-19T09:42:00.000Z",
  "source": {
    "name": "Free Malaysia Today",
    "slug": "free-malaysia-today-freemalays",
    "url": "https://www.freemalaysiatoday.com/category/bahasa/tempatan/2026/09/19/kakitangan-malaysia-airlines-dinobat-terbaik-di-asia-kru-kabin-ke-3-terbaik-dunia"
  },
  "original_language": "en",
  "account": "Malaysia Airlines has been named the Best Airline Staff in Asia for 2026 by Skytrax World Airline Awards, while its cabin crew secured the third spot in the category of World's Best Cabin Crew, an improvement from eighth place in 2025. The airline also climbed six places to rank 21st in the Best Airline category, marking progress in its transformation backed by continuous investment in human resources, products, fleet, network, and service offerings to passengers. Additionally, Malaysia Airlines has strengthened its position in several other categories. It moved up from sixth to second place in the Best Airport Service category, and made its debut appearance in the Best Business Class Airline category, ranking 18th. The airline also climbed to 12th in the Best Economy Airline category, up from 16th in 2025, and moved to 11th in the Cleanest Airline category from its previous 12th place. The airline also maintained its position among the top 10 airlines in Asia, securing the 10th spot this year. Nasaruddin A Bakar, President and CEO of the Malaysia Aviation Group, stated that the recognition reflects the collective effort of his staff on the ground, in the air, and behind the scenes, who work together every day to provide Malaysia Hospitality throughout passengers' journeys. This achievement comes after years of consistently climbing the global rankings, marking a significant accomplishment for the national carrier, as well as a reward for the hard work of its team, according to the statement. He added that the friendly, considerate, and consistent service culture is what sets Malaysia Airlines apart. According to the statement, Malaysia Airlines will continue to diversify its products and services while expanding its network, adding more choices and interconnectivity for its passengers. \"Fleet renewal remains a key part of this, with 29 new aircraft delivered so far and plans to add 117 modern aircraft by 2035, increasing capacity to support growth in its network,\" he said. These developments are part of Malaysia Airlines' long-term business plan MAG 3.0, with the goal of making the airline one of the top 10 global airlines by 2030.",
  "summary": "Syarikat penerbangan itu turut naik enam anak tangga ke tempat ke-21 dalam kategori Syarikat Penerbangan Terbaik Dunia.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 3,
    "also_reported_by": [
      {
        "outlet": "Free Malaysia Today",
        "title": "Kakitangan Malaysia Airlines dinobat terbaik di Asia, kru kabin ke-3 terbaik dunia",
        "url": "https://urgent.news/2026/09/19/kakitangan-malaysia-airlines-dinobat-terbaik-di-asia-kru-kabin-ke-3",
        "published": "2026-09-19T09:42:00.000Z"
      },
      {
        "outlet": "The Vibes",
        "title": "Malaysia Airlines jumps to 21st globally, scores major service gains in Skytrax Awards",
        "url": "https://urgent.news/2026/09/19/malaysia-airlines-jumps-to-21st-globally-scores-major-service-gains",
        "published": "2026-09-19T10:12:00.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}