{
  "id": 8390061,
  "title": "Ikeja Electric begins meter refunds for customers",
  "url": "https://urgent.news/2026/09/19/ikeja-electric-begins-meter-refunds-for-customers",
  "topic": "business",
  "section": "Business",
  "published": "2026-09-19T05:56:41.000Z",
  "source": {
    "name": "Punch",
    "slug": "punch",
    "url": "https://punchng.com/ikeja-electric-begins-meter-refunds-for-customers/"
  },
  "original_language": "en",
  "account": "Ikeja Electric has started refunding customers who previously paid for their electricity meters through the Meter Asset Provider programme. This announcement was made during the company's September virtual stakeholder engagement, a monthly platform that educates customers, provides updates and addresses issues affecting service delivery. The eligibility criteria for refunds involve meter costs, the refund count, monthly refund amounts and last refund dates. Customers can track their refund status through a dashboard using their meter number or account number.",
  "summary": "Ikeja Electric Plc has started refunding customers who paid for meters under the Meter Asset Provider programme through credits on vending transactions. Read More: https://punchng.com/ikeja-electric-begins-meter-refunds-for-customers/",
  "key_points": [
    "Ikeja Electric refunds customers for meter costs.",
    "Refund details available on monthly stakeholder engagement.",
    "Customers track refunds via dashboard with meter/account number."
  ],
  "editors_take": "Ikeja Electric's refund process for customers who prepaid for meters shifts the financial burden back to the company, potentially improving customer satisfaction and trust.",
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "Punch Nigeria",
        "title": "Ikeja Electric begins meter refunds for customers",
        "url": "https://urgent.news/2026/09/19/ikeja-electric-begins-meter-refunds-for-customers-8390723",
        "published": "2026-09-19T06:00:46.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}