{
  "id": 8133805,
  "title": "Consumer Perception Survey: Discos directed to finalise methodology, criterion and schedule",
  "url": "https://urgent.news/2026/09/18/consumer-perception-survey-discos-directed-to-finalise-methodology",
  "topic": "business",
  "section": "Business",
  "published": "2026-09-18T00:15:22.000Z",
  "source": {
    "name": "Business Recorder",
    "slug": "business-recorder",
    "url": "https://www.brecorder.com/news/40440085/consumer-perception-survey-discos-directed-to-finalise-methodology-criterion-and-schedule"
  },
  "original_language": "en",
  "account": "Islamabad: Federal Minister for Energy Sardar Awais Ahmad Khan Leghari instructed power distribution companies (DISCOs) to finalize the methodology, criteria, and schedule for conducting the Consumer Perception Survey and commence its launch without further delay. During a meeting on Thursday, the Federal Minister emphasized that the survey's criteria must align with NEPRA's parameters to ensure consumer feedback is meaningful and weighted appropriately. This survey aims to gauge consumer satisfaction with the performance and services of DISCOs, providing valuable input for future policymaking. Leghari further emphasized that the survey should be approved as soon as possible to allow the process to begin promptly. The survey will be conducted every six months, with at least one survey during the summer season. Leghari highlighted that the survey is a commitment to consumer welfare and service, improving the quality of services provided to the public. He urged consumers to provide honest feedback during the survey, stating that their input is crucial for enhancing institutional performance and enabling informed, transparent, and sound decision-making. This, in turn, would strengthen consumer confidence and satisfaction in the power sector.",
  "summary": "ISLAMABAD: Federal Minister for Energy (Power Division) Sardar Awais Ahmad Khan Leghari directed all power distribution companies (DISCOs) to finalise methodology, criteria, and schedule for conducting the Consumer Perception Survey and launch it without further delay. Chairing a meeting here on Thursday, the Federal Minister directed that the survey’s criteria be aligned with the parameters set…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}