{
  "id": 8107181,
  "title": "Is ADT down? Thousands report ‘cellular failure’ and 'reporter failure' with panel amid outage",
  "url": "https://urgent.news/2026/09/17/is-adt-down-thousands-report-cellular-failure-and-reporter-failure",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-09-17T21:41:12.000Z",
  "source": {
    "name": "Hindustan Times - World News",
    "slug": "hindustan-times-world-news",
    "url": "https://www.hindustantimes.com/world-news/us-news/is-adt-down-thousands-report-cellular-failure-and-reporter-failure-with-panel-amid-outage-101789680820914.html"
  },
  "original_language": "en",
  "account": "Over 1,200 users of ADT, the fire security and alarm monitoring app, are experiencing technical difficulties on Thursday afternoon. The issue began around 4:55pm EDT and peaked at 5:10pm EDT. Down Detector, a platform that tracks outages, recorded reports from a significant number of users. By 5:30pm EDT, the number of reports had dropped to around 500, with the majority being about the app itself. 52% of the reports were related to the ADT app, 38% to the server connection, and 8% to login issues.",
  "summary": "ADT users are reporting control panel issues, with over 1,500 outage reports citing persistent “cellular failure” and “reporter failure” on Down Detector.",
  "key_points": [
    "Over 1,200 ADT users experiencing technical difficulties",
    "Reports peaked at 5:10pm EDT on Thursday afternoon",
    "52% of reports related to the ADT app outage"
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}