{
  "id": 7981421,
  "title": "Gestione stress, lavoro di squadra e comunicazione, l’eredità dei 20mila volontari di Milano Cortina",
  "url": "https://urgent.news/2026/09/17/gestione-stress-lavoro-di-squadra-e-comunicazione-leredita-dei-20mila",
  "topic": "culture",
  "section": "Culture",
  "published": "2026-09-17T08:00:00.000Z",
  "source": {
    "name": "Il Sole 24 Ore",
    "slug": "il-sole-24-ore",
    "url": "https://www.ilsole24ore.com/art/gestione-stress-lavoro-squadra-e-comunicazione-l-eredita-20mila-volontari-milano-cortina-AJauMDFB"
  },
  "original_language": "it",
  "account": "The Winter Olympics and Paralympics in Milan-Cortina left a lasting impact on the 20,000 volunteers who participated, with skills in problem-solving, teamwork, multicultural communication, and stress management topping the list. Most of the volunteers were young people under 35, with over half being under 35. This experience provided a valuable learning and intergenerational collaboration platform, which typically requires months to achieve. The second Randstad Research Observatory Report states that the Games served as a complementary tool to traditional learning channels for the volunteers, helping them prepare for the job market. The report emphasizes that the Olympic and Paralympic volunteers' experience has become a valuable legacy for the nation. Most of the volunteers were European citizens, with Italians making up 78.9% of the participants, followed by 21.1% from abroad, mainly France (3.9%), the USA (2.7%), and Germany (2.5%). For the Paralympics, 93% of the volunteers were from Europe, with 85.1% residing in Italy. Women made up the majority of the volunteers, accounting for 55.3% of the Olympic volunteers and 53.3% of the Paralympic volunteers. The majority of volunteers were young, with 35.5% aged 18-25, and half of them under 35. The volunteer pool was also notably young, with 27.2% being young adults. The majority of the volunteers were already employed, with 45% of Olympic volunteers and 22.4% of Paralympic volunteers aged 56-65. In various economic sectors, volunteers were primarily engaged in communication, medical, human resources, tourism, and digital services. The report highlights how the Games provided opportunities to develop skills in managing complexity, logistics, service excellence, business continuity, diversity and inclusion, and HR management.",
  "summary": "Il bilancio di Randstad parla di un patrimonio di competenze molto richieste e che i giovani potranno spendere nel mercato del lavoro",
  "key_points": [
    "20,000 volunteers participated in Milan-Cortina Winter Olympics",
    "Skills in problem-solving, teamwork, and communication developed",
    "Majority of volunteers were young (under 35) and European citizens"
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}