{
  "id": 7812972,
  "title": "Humans Still Matter to Insurance Consumers, Says Big ‘I’ Survey",
  "url": "https://urgent.news/2026/09/16/humans-still-matter-to-insurance-consumers-says-big-i-survey",
  "topic": "finance",
  "section": "Finance & Markets",
  "published": "2026-09-16T15:10:30.000Z",
  "source": {
    "name": "Insurance Journal",
    "slug": "insurance-journal",
    "url": "https://www.insurancejournal.com/news/national/2026/09/16/885320.htm"
  },
  "original_language": "en",
  "account": null,
  "summary": "There is some good news, according to the Independent Insurance Agents & Brokers of America, as the use of artificial intelligence proliferates across the industry. People still prefer people. A survey commissioned by the Big “I” found 87% of consumers …",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}