{
  "id": 77818,
  "title": "Russian-speaking Bolt driver in Milan hurls anti-Ukrainian slurs at passengers",
  "url": "https://urgent.news/2026/08/03/russian-speaking-bolt-driver-in-milan-hurls-anti-ukrainian-slurs-at",
  "topic": "world",
  "section": "World",
  "published": "2026-08-03T08:45:00.000Z",
  "source": {
    "name": "New Voice of Ukraine",
    "slug": "new-voice-of-ukraine",
    "url": "https://english.nv.ua/nation/milan-bolt-driver-faces-investigation-after-hurling-anti-ukrainian-slurs-at-passengers-50629356.html"
  },
  "original_language": "en",
  "account": "A Russian-speaking taxi driver in Milan engaged in anti-Ukrainian harassment towards her passengers, as detailed in an August 1 Threads post by Anna Daniliuk, one of the individuals targeted. Daniliuk and her companions utilized the ride-hailing service Bolt to request a vehicle, but upon arrival at their destination, the driver, identified as Tetiana, commenced hurling expletives and derogatory remarks. Upon exiting the vehicle, Daniliuk's friend expressed gratitude in Ukrainian, only to be met with additional offensive language and gestures. The video footage captures a portion of the altercation, with the driver uttering, \"Should I show you the middle finger so you understand? Get the f**k out of here!\" Upon questioning the driver's abrasive behavior, she responded by asserting, \"Because you Ukrainians annoy me, you whores have flooded in. Get out of here.\" It was revealed that Tetiana initiated the conversation in Russian prior to the journey, to which the passengers responded in Ukrainian, maintaining the language throughout their ride. Daniliuk and her friends subsequently reached out to Bolt's customer support following the incident, and the company responded by requesting ride details to conduct an investigation. Another user, Halyna Kruhlytska, corroborated a similar experience with the same driver, stating that when the driver spoke to her in Russian, she expressed her lack of understanding, after which the driver ceased communication.",
  "summary": "A Russian-speaking taxi driver in Milan hurled slurs at her passengers for speaking Ukrainian, according to an August 1 Threads post by Anna Daniliuk, one of the victims.",
  "key_points": [
    "Russian taxi driver in Milan verbally harassed Ukrainian passengers.",
    "Passenger used Bolt app to request ride, driver responded in Russian.",
    "Bolt investigated incident after passengers reported to customer support."
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}