{
  "id": 7601114,
  "title": "Apple faces Indian consumer body probe over iPhone issues linked to iOS 18 update",
  "url": "https://urgent.news/2026/09/15/apple-faces-indian-consumer-body-probe-over-iphone-issues-linked-to",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-09-15T17:13:52.000Z",
  "source": {
    "name": "Hindustan Times",
    "slug": "hindustan-times",
    "url": "https://www.hindustantimes.com/india-news/apple-faces-consumer-body-ccpa-probe-over-iphone-issues-costly-repairs-linked-to-ios-18-update-101789489810375.html"
  },
  "original_language": "en",
  "account": "The Central Consumer Protection Authority (CCPA) is investigating Apple Inc. over technical issues reported by iPhone users following the release of iOS 18, according to news agency PTI. The consumer regulator launched the probe nearly a year after initially seeking information from Apple about the reported problems. In 2024, the CCPA had sent a notice to Apple demanding details on the technical issues, when they began, and the steps taken to address them. Complaints have persisted despite the notice, leading the regulator to initiate a thorough investigation. LocalCircles conducted a recent survey finding an increase in complaints from iPhone users compared to a study conducted in January 2025. The organization plans to share its findings with the CCPA and other authorities. LocalCircles has also called for a class action against Apple, claiming users have not received a satisfactory solution. The CCPA's intensified scrutiny of Apple's software warranty terms is seen as a positive step, but consumer relief may still depend on Apple's willingness to acknowledge the issue and cooperate with regulators.",
  "summary": "The consumer regulator has now initiated a detailed investigation into the complaints, nearly a year after it first sought an explanation from Apple.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 2,
    "also_reported_by": [
      {
        "outlet": "The Economic Times",
        "title": "Apple faces probe over iOS 18 complaints in India",
        "url": "https://urgent.news/2026/09/15/apple-faces-probe-over-ios-18-complaints-in-india",
        "published": "2026-09-15T16:47:54.000Z"
      }
    ]
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}