{
  "id": 7595949,
  "title": "CCPA Orders Detailed Probe Into Apple Over iOS 18 Software Issues",
  "url": "https://urgent.news/2026/09/15/ccpa-orders-detailed-probe-into-apple-over-ios-18-software-issues",
  "topic": "tech",
  "section": "Tech",
  "published": "2026-09-15T16:27:59.000Z",
  "source": {
    "name": "Inc42",
    "slug": "inc42",
    "url": "https://inc42.com/buzz/ccpa-orders-detailed-probe-into-apple-over-ios-18-software-issues/"
  },
  "original_language": "en",
  "account": "The Central Consumer Protection Authority (CCPA) is conducting a thorough investigation into Apple's iOS 18 software update, following user complaints alleging that the update damaged iPhone functionality and prompted expensive repairs. According to documents shared with Reuters, the CCPA escalated the matter in June for a detailed probe. Apple responded, stating that it primarily sells hardware and that software is included with the device. The company affirmed that it monitors user feedback post-software updates and did not identify any issues, safety concerns, or trends related to iOS 18's launch in India. Apple expressed openness to collaborating with local authorities to clarify user responses to iOS 18. This investigation follows a previous notice issued by the CCPA over a year ago due to multiple performance complaints after the iOS 18+ software update. Apple is already facing allegations from the Competition Commission of India (CCI) for abusing its dominance in the app store market, and the Cupertino-based company is challenging those claims. Despite the challenges, Apple recently unveiled its first foldable smartphone, the iPhone Duo, and introduced new iPhone 18 Pro and Pro Max models in India. The company reported record revenue in the Indian market in the June 2026 quarter, with Mac being a standout performer. Apple also maintains a significant manufacturing presence in India, having expanded production and exports to surpass the ₹2 lakh crore mark in fiscal year 2026.",
  "summary": "The Central Consumer Protection Authority (CCPA) has reportedly intensified its scrutiny of big tech giant Apple’s software warranty terms. This…",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}