{
  "id": 7588302,
  "title": "A manager rejected a top candidate over 1 tool. It backfired immediately",
  "url": "https://urgent.news/2026/09/15/a-manager-rejected-a-top-candidate-over-1-tool-it-backfired",
  "topic": "business",
  "section": "Business",
  "published": "2026-09-15T16:29:18.000Z",
  "source": {
    "name": "Fast Company",
    "slug": "fast-company",
    "url": "https://www.fastcompany.com/91603431/manager-rejected-top-candidate-over-1-tool-backfired-immediately"
  },
  "original_language": "en",
  "account": "Hiring the right candidate can be a challenge, especially when it comes to end-user software. Bryan Creely, a former recruiter and current CEO of Soor, learned this lesson the hard way when he applied for a position that required him to develop the company's inexperienced recruiters. Despite being highly qualified and having extensive recruiting experience, Creely was rejected due to his lack of recent experience with the company's applicant tracking system (ATS) software.\n\nCreely asked for feedback and was told that he didn't have the necessary experience with the ATS. While he clarified his extensive experience with other applicant tracking systems, the recruiter insisted that he had already made up his mind. As a result, the position remained unfilled for weeks, causing lost productivity and increased burnout for the current employees.\n\nCreely emphasized that while some skills are harder to learn than others, most end-user software can be picked up relatively quickly through training. He argued that spending a few thousand dollars on training could be a worthwhile investment, as it would lead to a productive employee and avoid the risk of losing the candidate to a competitor. Creely has trained thousands of people over his career, and almost everyone can master the necessary material with proper training.",
  "summary": "Hiring the right person is hard . Learning to be an end user on most commercially available software is not hard. Bryan Creely, a former recruiter and currently co-founder and CEO of Soor , shared a time when he applied for a job he was highly qualified for. The recruiter explained that he was an excellent fit and had everything the company was looking for . The recruiter said, You’ve got great…",
  "key_points": [
    "Bryan Creely rejected for lacking recent ATS experience",
    "Candidate's extensive recruiting experience undervalued",
    "Training investment could secure productive employee"
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}