{
  "id": 7458897,
  "title": "Singapore hosts 29th Asian Shared Services conference this October",
  "url": "https://urgent.news/2026/09/15/singapore-hosts-29th-asian-shared-services-conference-this-october",
  "topic": "business",
  "section": "Business",
  "published": "2026-09-15T03:16:59.000Z",
  "source": {
    "name": "Vietnam Investment Review",
    "slug": "vietnam-investment-review",
    "url": "https://vir.com.vn/singapore-hosts-29th-asian-shared-services-conference-this-october-160725.html"
  },
  "original_language": "en",
  "account": "Singapore will host the 29th Asian Shared Services & Outsourcing Week (SSOW) from October 20-23, 2026, at the One Farrer Hotel. Organized by the Shared Services and Outsourcing Network (SSON), the conference aims to explore AI adoption, workforce transformation, and future Global Business Services (GBS) operating models. Industry leaders and GBS practitioners will delve into practical learning and peer networking to help organizations scale AI adoption, prepare their workforce, and drive value beyond cost savings.\n\nThis year's program will feature insights from industry leaders on implementing AI-driven operating models and preparing GBS teams for change. Kris Kabasinskas, Deloitte's Partner and Asia Pacific Operate Center of Excellence Lead, will discuss AI as the GBS value engine, exploring how AI-driven models can support enterprise transformation. IBM's Annie Wong will lead a session on the SSON Bootcamp: Agentic AI in Shared Services, focusing on implementation at scale and redesigning roles for human-AI collaboration.\n\nDaniel Blackburn, Standard Chartered's Global Head of HR, Workforce Transformation, will share approaches to reskilling, internal mobility, and aligning workforce capabilities with business needs in his keynote address. Bluecopa's Raghavendra Reddy will lead an interactive roundtable, inviting delegates to discuss how AI and automation could reshape finance operations. Dedicated networking sessions and informal breaks will provide opportunities for delegates to connect with GBS practitioners, speakers, and solution providers.",
  "summary": "Business executives will assemble in Singapore from 20 to 23 October 2026 for the 29th Asian Shared Services and Outsourcing Week focusing on global business service automation",
  "key_points": [
    "Singapore hosts 29th Asian Shared Services conference October 20-23, 2026",
    "Conference focuses on AI adoption, workforce transformation, future GBS models",
    "Sessions include AI as GBS value engine, SSON Bootcamp, reskilling approaches"
  ],
  "editors_take": "This conference cements Singapore's role as a hub for industry leaders and practitioners to exchange ideas on integrating AI, transforming their workforce, and evolving their business services models.",
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}