{
  "id": 7394770,
  "title": "IBEX (IBEX) Turns The AI Threat Into Its Biggest Growth Engine",
  "url": "https://urgent.news/2026/09/13/ibex-ibex-turns-the-ai-threat-into-its-biggest-growth-engine",
  "topic": "finance",
  "section": "Finance & Markets",
  "published": "2026-09-13T12:19:49.000Z",
  "source": {
    "name": "Yahoo Finance",
    "slug": "yahoo-finance",
    "url": "https://finance.yahoo.com/technology/ai/articles/ibex-ibex-turns-ai-threat-121949823.html"
  },
  "original_language": "en",
  "account": "On September 10, IBEX Limited (NASDAQ:IBEX) released its fourth-quarter and full fiscal year 2026 earnings, posting record revenue, adjusted EBITDA, and free cash flow. The company claims its AI-driven solutions have turned the AI threat into its biggest growth engine. Full-year revenue reached $644.1 million, a 15.4% increase from the previous year, with Q4 revenue hitting $164.3 million, growing 11.6% YoY. HealthTech was the top performer, up 38.5% to $114 million, surpassing the $100 million target. Technology grew 27.4%, travel and logistics added 17.8%, and the new AI agent partnership with Philippine Airlines drove these gains. The AI agent, part of Sierra AI partnership, handled interactions in English, Tagalog, and Taglish, achieving a 4.7 customer satisfaction score, on par with human agents. New client additions reached 17, with the top five clients accounting for 33% of revenue, down slightly from 36%. However, GAAP net income fell to $8.7 million, and diluted EPS decreased to $0.59. Capital expenditures increased to $27.8 million, as the company expanded offshore capacity and IT infrastructure. Despite the telecommunications vertical shrinking to 9.4% of revenue, IBEX's stock trades at a forward P/E of 11.09, a low valuation for a company guiding to double-digit EBITDA growth. The report highlights the potential of IBEX's AI solutions, but advises caution compared to other AI stocks.",
  "summary": null,
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}