{
  "id": 721235,
  "title": "Transferred Rs 45,000 to wrong account, bank ‘failed’ to recover, ordered to pay Rs 65,000",
  "url": "https://urgent.news/2026/08/13/transferred-rs-45-000-to-wrong-account-bank-failed-to-recover-ordered",
  "topic": "finance",
  "section": "Finance & Markets",
  "published": "2026-08-13T01:30:08.000Z",
  "source": {
    "name": "The Indian Express",
    "slug": "the-indian-express",
    "url": "https://indianexpress.com/article/legal-news/transferred-rs-45000-account-bank-recove-pay-rs-65000-10830141/"
  },
  "original_language": "en",
  "account": "The Haridwar District Consumer Commission found a private sector bank at fault for transferring Rs 45,000 to the wrong account and failing to recover the funds despite receiving prompt notification. The commission ordered the bank to refund the Rs 45,000 to the customer, pay Rs 10,000 for emotional distress, and cover Rs 10,000 in legal fees. The complainant had informed the bank about the error immediately after the transfer on January 10, 2019. The bank assured the customer the funds would be recovered within a few days, but the money never returned. The bank did not present any evidence to refute the customer's claims, and the proceedings proceeded ex parte. The commission emphasized that repeated assurances without resolving the issue do not absolve the bank from responsibility, especially when their claims lack supporting evidence.",
  "summary": null,
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}