{
  "id": 7158486,
  "title": "25 years later, 9/11 call brings families together",
  "url": "https://urgent.news/2026/09/13/25-years-later-9-11-call-brings-families-together",
  "topic": "business",
  "section": "Business",
  "published": "2026-09-13T19:25:27.000Z",
  "source": {
    "name": "The Economic Times",
    "slug": "the-economic-times",
    "url": "https://economictimes.indiatimes.com/news/international/global-trends/9/11-first-call-from-hijacked-plane-25-years-later-betty-ongs-family-finally-meets-the-woman-who-answered-her-historic-call-before-flight-11-crashed/articleshow/134221519.cms"
  },
  "original_language": "en",
  "account": "Twenty-five years after the September 11 attacks, an early phone call from that tragic day has united two families. On September 11, 2001, Betty Ong, an American Airlines flight attendant on American Airlines Flight 11, made a call to an American Airlines reservations center to report something was wrong. On the other end of the line was Vanessa Minter, a reservations agent who would be the last person to speak with Ong before the plane crashed into the North Tower of the World Trade Center. Minter, now the last person to converse with Ong, has finally met Ong's family in person after a quarter-century.",
  "summary": null,
  "key_points": [
    "Betty Ong called 9/11 from American Airlines Flight 11.",
    "Vanessa Minter was last person to speak with Ong.",
    "Minter and Ong's family reunited after 25 years."
  ],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}