{
  "id": 685328,
  "title": "Hey SashChat: Black Sash's new chatbot for 24/7 rights support",
  "url": "https://urgent.news/2026/08/12/hey-sashchat-black-sashs-new-chatbot-for-24-7-rights-support",
  "topic": "world",
  "section": "World",
  "published": "2026-08-12T16:20:00.000Z",
  "source": {
    "name": "IOL",
    "slug": "iol",
    "url": "https://iol.co.za/capetimes/news/2026-08-12-hey-sashchat-black-sashs-new-chatbot-for-247-rights-support/"
  },
  "original_language": "en",
  "account": null,
  "summary": "Introducing SashChat: Black Sash's innovative multilingual chatbot that empowers South Africans with 24/7 access to essential rights information and services, meeting the urgent demand for assistance through WhatsApp.",
  "key_points": [],
  "editors_take": null,
  "illustration": null,
  "coverage": {
    "outlets": 1,
    "also_reported_by": []
  },
  "ai_generated": true,
  "disclaimer": "Summaries, key points and the editor’s take are written by software from other outlets’ reporting and may contain errors — always check the linked original."
}